Your Flooring Questions and Answers

What areas do you serve?
We are based in Swindon, and can supply and install flooring across Wiltshire and West Berkshire, South Gloucestershire and South Oxfordshire.

 

Do you offer free home consultations and estimates?
Yes, we provide complimentary in-home consultations and free estimates.

 

How does the free home selection service work?
Our experts bring samples to your home so you can choose flooring in your own lighting and space.

 

Do you measure up for me or should I measure my space first?
We provide professional measurement as part of our service.

 

How long does the fitting process take?
Typical timings vary by room size and floor type; we can give estimates on consultation.

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Product & Material Questions

 

What types of flooring do you supply and fit?
Carpets, laminate, sheet vinyl, LVT, engineered wood and more.

 

What is the difference between laminate and vinyl flooring?
Laminate is typically board-based with a decorative layer; vinyl is resilient and water resistant.

 

Is luxury vinyl tile (LVT) suitable for kitchens and bathrooms?
Yes, LVT is hard-wearing and water-resistant, ideal for busy or moisture-prone areas.

 

Can I have underfloor heating with wood or laminate flooring?
Some materials are compatible, but it depends on the product - talk to us for specific advice.

 

Do you supply flooring suitable for pets or families with children?
Yes, we offer durable options designed for high-traffic homes.

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Installation & Preparation

 

What happens on the day of fitting?
Our partner fitters arrive prepared, ensure accurate installation, and leave your home tidy.

 

Do you remove existing flooring?
Yes — removal and disposal can be arranged as part of the service.

 

Do I need to prepare my room before installation?
We’ll advise you on any prep needed based on your flooring choice.

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Can I install flooring myself?
We recommend professional installation for best results, but some products can be DIY-fitted.

 

What guarantee is given on fitting?

All works carried out by KNFlooring’s fitting partners is backed by a 12month labour guarantee.

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Maintenance & Care

 

How should I clean and maintain my new floor?
Care depends on floor type (e.g., vacuum carpet regularly, use a damp mop on vinyl).

 

What do I do if my floor gets scratched or stained?
Ask us about repair options - small marks can sometimes be fixed, depending on material.

 

How long should my flooring last?

Lifespan depends on type and usage - we’ll discuss expected durability for your choice.

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Pricing & Warranty

 

How much will new flooring cost?
Pricing varies by material, room size, and installation - get a free quote.

 

Is installation included in the quote?
Yes, our quotes include supply and professional fitting.

 

Do your products come with a warranty?
Warranty details differ by manufacturer and product; we can explain them when you choose your floor.

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Extra Helpful FAQs

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Can I see samples before I decide?
Yes, we bring samples during the home visit so you can compare in real conditions.

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What if my room has awkward shapes or fittings?
We handle all room types and shapes and provide expert measuring and fitting.